PubPol 589

PubPol 589: Conflict Resolution in the Public Sector

Level
Graduate
Term
Fall 2021
Session
Fall 2021
Days
Tuesday
Time
11:30 am-12:50 pm EST
Course Location
1230 Weill Hall
Course Section
001
U-M Course Number
37141
Credit Hours
1.00

*This is a required course open only to first year MPP students.*

Conflict is an evitable part of the human experience--in relationships, at the work place, in public administration and especially in the public policy making process. Unresolved conflict can hinder decision making and impede organization change, but when conflict is addressed, managed or transformed, it is possible for relationships, organizations, and systems to grow and succeed. Drawing on empirical research and case studies, this skills-based course will begin with a discussion of the impact of conflict in systems and a taxonomy of forms of conflict with an eye toward public administration. Then the course will focus on the development of strategies that can be used to resolve or manage conflicts, with opportunities for students to develop those skills through in-class exercises. Special attention will be paid to skills that can be used to address conflicts that emerge across differences such as race and ethnicity, political orientation, and gender.