emergency communications

Sociologist Jessica Gillooly (PhD ’20) has used her deep knowledge of call taking and dispatching, along with some compelling new theoretical ideas, to become one of the leading experts on this issue. Her expertise is helping inform and shape the dev...

The response to the spread of COVID-19 has not only “revealed deep shortcomings in America’s emergency preparedness and national medical response systems,” but also has broader implications for national security, according to Ford School Towsley Poli...

Latesha Love (MPP '02) was two weeks into her second year of graduate school in Ann Arbor, getting dressed for class and watching the news with an absent-minded interest, when she realized that "something was really, really, really wrong." It was the...